Supply & Support

We’ll provide as much or as little help as you need.

Axis Gold Partner and Milestone Premier Partner logos

Tailor what we offer to what you need. We are fully flexible and can offer help only for the areas in which you need it:

System design
Equipment specification
Supply of equipment
First fix installation (cabling) by you, or by us
Second fix installation (device installation) by you, or by us
Configuration
Commissioning
Ongoing support and maintenance (SLA)

Our Supply and Support service is for customers with an in-house installation team, or if you have a preferred contractor with existing site knowledge. We also sub-contract to principal contractors on larger capital development projects.

Enquire Now

Explore our online product catalogue

Learn more by exploring our online product catalogue at www.networkwebcams.co.uk.

We offer a Best Price Guarantee on Axis and Milestone products and back this up with our wide-ranging support services. We hold ample stock of Axis products and are well-positioned to deliver equipment for your project at shorter lead times.

Resources to help you

Making the right investment decisions when looking for a camera system isn’t all that easy, since there is so much to choose from on the market, and so much to think about. We are here to help with designing your new camera system and specifying the right equipment for your needs. For some initial guidance, below are some handy resources that will help you get off to a good start.

The Surveillance Camera Commissioner “Buyers Toolkit” (PDF, 1830KB)

A great guide from the Biometrics and Surveillance Camera Commissioner to help small and medium sized business make informed decision about the procurement, use and maintenance of CCTV systems.

Frame rate comparison video

This video shows you how different frame rates compare to each other and will help you decide which frame rate is right for the camera’s task.

Visit Site

Axis Storage and Bandwidth calculator

An Axis tool that will help you calculate how much storage and bandwidth you’ll need.

Visit Site

Axis Cybersecurity hardening guide

A camera system that’s not being hardened and maintained against cyber threats will be a major security risk to your organisation. This Axis hardening guide helps you to implement the right strategy.

Visit Site

Download selected documents

Why use NW?

Trust & Reliability

Honest, transparent advice from industry experts
Dedicated Systems Support Desk that replies quickly to your requests
Working in close relationship with your IT manager / team for best outcomes
Use of innovative, but proven technologies that will withstand the test of time

Best Practice

Leading Axis and Milestone installers since 2004
Deploying highest industry standards and manufacturer recommendations
Cybersecurity best practice to protect you from cyber risks and vulnerabilities
Backed up by independent certifications: SSAIB, ISO9001, Cyber Essentials Plus

Value

Low cost for support and maintenance through the use of smart, efficient technologies
Optimised system configurations to avoid wasting IT hardware resources
System lifecycle management for best value over the long term
Protection of your investment through using products with the longest vendor support

More About NW Security Group

More Services

Support

Helpdesk and on-site support for CCTV, Security and Intelligent systems, new or existing. Maintenance, callouts, updates and expansions.

Learn More

Connectivity Infrastructure

To make it all work we provide connectivity in the form of infrastructure cabling, wireless LANs, data-only SIMs, and green power for off-grid locations.

Learn More

System Design & Installation

Design of CCTV, Security and Intelligent systems. Installation, system integrations and intelligence-based deployments.

Learn More

Training

Our Axis or Milestone training is bespoke to your operational use, ensuring you’ll gain maximum benefit from your system.

Learn More

0151 633 2111

We’ll provide as much or as little help as you need.